The Power of Capturing Knowledge in Meetings
If there was one thing you could improve on your team, what would it be?
If there was one thing you could improve on your team, what would it be? Most common answers to this question aren’t around ability or leadership. Instead, they tend to focus on a lack of alignment and information. These were difficult areas to get right before the shift to remote work and have only gotten more challenging since.
We have experimented with all sorts of approaches for keeping our team aligned and informed at Hugo. It took time, but eventually, we came to a realization: If you want to understand what’s going on inside a company, you need to start with the source of those action items, brainstorming sessions, and user insights. You need to start with meetings.
Alignment Is a Learned Skill
It’s not a controversial statement that working remotely differs from the onsite workflow that we have grown accustomed to. There’s no more tapping your colleague on the shoulder to get her attention. No more serendipitous run-ins with others while grabbing a cup of coffee. No more quick huddles to get everyone on the same page. We lose hundreds of these little interactions that occurred on a daily basis, from overheard conversations to “good mornings” from…
